Return and Refund Policy

Returns and Warranty

All returns/refunds are subject to a 25% handling charge or £25, whichever is greater, price also plus collection fee,(dependent on weight) + vat SPECIAL ORDERS are non-returnable, This is non-negotiable.

Only goods from within the our Catalogue will be considered for return. Non Catalogue items are non returnable unless faulty.

Requests to return goods must be made within 7 days from date of delivery note or 21 days from order date, whichever is the lesser.

Returned goods must be unused and in good working order, and all packaging unopened the air compressor store reserve the right to decline any returns requests, especially requests for return of large quantity orders specifically ordered for your requirement.

Goods are not to be returned without an authorised returns note stating the air compressor store return number.

Any returned items must be accompanied by an our returns note, failure to add this makes the return void.

the air compressor store’s decision whether to accept return or cancellation is an independent decision based on our own business policies, and is not dependent solely on whether the original manufacturer or our supplier will accept the goods back for return or cancellation of the order. Therefore direct contact by any of our customers to our suppliers will not be entertained and will, in fact, result in an automatic rejection of that returns claim by us.