Returns & Warranty Policy
All returns and refunds are subject to a 25% handling charge or £25.00 (whichever is greater), plus collection fees (dependent on weight) and VAT.
Special orders are non-returnable under any circumstances.
Only items listed in our catalogue are eligible for return. Non-catalogue items are non-returnable, unless proven faulty.
Requests to return goods must be made within 7 days of the delivery note date or within 21 days of the order date—whichever is sooner.
Returned goods must be:
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Unused
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In good working condition
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In their original, unopened packaging
The Air Compressor Store reserves the right to decline return requests, especially those involving large quantity orders placed specifically to meet individual customer requirements.
Goods must not be returned without an authorised returns note stating a valid Air Compressor Store return number.
All returned items must include our returns note. Returns without it will be deemed invalid.
Please note:
The Air Compressor Store’s decision to accept a return or cancellation is made independently based on our business policies—not on the policies of manufacturers or suppliers. Direct contact with our suppliers by customers regarding returns will result in automatic rejection of the return request.